PlaceFull Support


Visit our FAQs for frequently answered questions.

General Questions

If you have questions about the site, your account, billing or other issues you might encounter, please email help@placefull.com

Listing on PlaceFull

If you have questions about renting your space or would like to talk to an account manager, feel free to email us at sales@placefull.com

Account Questions?

Are you experiencing issues with your PlaceFull account?

Contact Support

Frequently Asked


  • What is PlaceFull?

  • What type of listing can I book on PlaceFull?

  • How do I Book a Listing on PlaceFull?

  • How much does it cost to book a listing?

  • Does PlaceFull send booking confirmation emails?

  • Do I need to create an account to book a listing?

  • What do I do if I forgot my password?

  • Does PlaceFull store my credit card information?

  • How do you process payments?

  • What is your cancellation policy?

  • Do I need to print my confirmation page?

Terms & Conditions


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Event Insurance


Host events with peace of mind

PlaceFull makes it easy to protect spaces and event planners from major accidents with event insurance. We've partnered with a trusted third-party insurance vendor so that you may purchase up to $1 million in coverage at an affordable rate.

Event insurance is temporary, affordable coverage that protects both the renter and the space provider from paying damages. A space may require it for larger groups or potentially larger damages.

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How it works

  1. Some spaces may decide to require event insurance. (If they do, it will be listed in their Terms of Service.) Planners may choose to purchase their own insurance for peace of mind, too.
  2. Submit a purchase request to the insurance company by filling out the form below prior to the event. You will be contacted shortly by a representative with more information.
  3. Send a copy of your insurance purchase prior to your event date to the space provider. Bring a copy with you to the event--just in case!